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Linda, the human relations manager, is having lunch with Kellyanne, who will be leaving to manage the company office in Hiroshima, Japan. As the bill for lunch comes, Linda asks Kellyanne if she is aware of tipping practices in Japan. Kellyanne says, "Yes, it is 15–20 percent." Linda thanks Kellyanne for the information and notes that she when she was in Europe, she learned that a 10% charge is added only for exceptional service. In both cases, Kellyanne is correct.

a. True
b. False

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Answer:

False

Explanation:

1) In Japan, this is rude to openly tip waiters, waitress, etc. So to avoid squabbles over tipping some restaurants ask politely if they may charge a fee of 15% on coupons. But it is not expected, nor it is mandatory to have this rule. It is humiliating, disgusting for somebody to ask or wait for tips.

Tips are not seen as an incentive to better work in Japan.

2) Tips in Europe is way too modest, than in the US. In some countries it is not even expected, but the tips range within 5% to 10% when it is necessary.

3) Kellyanne is wrong in both pieces of information

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