Answer:
In doing so Brittany was gaining insights about the formal dimension of the organization.
Explanation:
When it comes to organizational structure, we can think of formal and informal organizations. They are not distinct places. Every organization has a formal and an informal dimension. The informal organization refers to relationships formed by employees that go beyond the established structure. They involve respect, feelings, knowledge, experience, treatment of others etc. The formal dimension, on the other hand, is the one that can be found in an organizational chart or a handbook. It is the established hierarchy, the sectors or departments, the rules and guidelines to be obeyed, etc. A handbook would teach Brittany about this formal dimension, not about the informal relationships formed inside the company.
Question Options:
a. informal dimension
b. formal dimension
c. social network
d. worker-generated norms
Answer: Brittany was gaining insights about the FORMAL DIMENSION of the organization.
The formal dimension of an organisation can be said to be a an aspect of the established forms according to strict etiquette that is well structured and planned in an organisation. This formal dimension, navigates the activities of the members of an organisation. And the organization sees it as a pattern that should be followed by all employees.
