Answer:
18 mins
Explanation:
Time for a person to walk to the counter from casting = 6 mins
Time required to serve a person = 60 mins / 5 = 12 mins
The time required to serve people from casting = 12 mins
this is because 5 people will be attended to every 1 hour from the initial arrangement and also Casting department had no specific improvement on their location that would affect their arrival time. this would have increased the number of people attended to per hour from the casting department.
In the present system 18 mins is spent in casting = time for a person to walk + time required to serve a person = 6 mins + 12 mins